There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...
Microsoft today debuted new Dynamics 365 applications to help companies improve their online and brick-and-mortar retail businesses and rolled out other apps and features adding artificial ...
The Dynamics 365 platform is getting a whole new set of AI agents. These agents will improve and partially automate all kinds ...
Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...
Microsoft is rolling out autonomous artificial intelligence (AI) agents that can work on behalf of an individual or team. It ...
With this week’s announcements at the Microsoft Ignite 2021 conference, solution providers can expect more integrations between Dynamics 365--Microsoft’s combined CRM/ERP offering--and the ...
Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...
StripePay for Dynamics 365 combines the signature flexibility and robust payment capture process of New West's existing suite of payment connectors with the innovative features of Stripe, including ...