Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...
The Dynamics 365 platform is getting a whole new set of AI agents. These agents will improve and partially automate all kinds ...
There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...
In late February, Microsoft unveiled Copilot for Finance, a virtual assistant for finance teams, after introducing similar AI ...
Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...
Microsoft announced new artificial intelligence-powered capabilities to improve productivity across business operations – ...
Mr. Arun Gupta is a highly accomplished Microsoft Dynamics 365 CRM Architect with over 12 years of experience in AI-driven ...